ONE MONTH AHEAD
Upon booking your program, you should receive an automated
confirmation email from [email protected]. Review this email to ensure all details (including program date, time and number of sessions) are accurate. If you have any questions about your reservation or do not receive this email, please contact us immediately at [email protected]. 

AT LEAST THREE WEEKS AHEAD
○ Review your supplies. Make sure you can access all the necessary program materials. Materials by program can be found here.

ONE TO TWO WEEKS AHEAD
Connection Info and Testing
○ For all Virtual Science Academy programs: Fourteen days before your program takes place, you will receive an automated email from our Guest Services team at [email protected]. If you do not receive this email, please check your junk or spam folders. Still no luck? Contact us at [email protected]. This email contains a unique
Zoom link to connect for your program. Simply click to connect!

To ensure your programs run smoothly day-of, please test your internet connection, webcam, and microphone in an automated Zoom meeting at https://zoom.us/test.

○For all Scientists in Action programs: Upon registration, you will receive an automated confirmation email from Zoom containing your unique link. If you do not receive this email, please check your junk or spam folders. Still no luck? Contact us at [email protected].

If you are selected as one of our on-camera panelists for a Scientists
in Action program, you will be contacted to confirm and then receive a new connection link approximately one week before the program.
○ A test is not required if you have used Zoom software previously. If you are a new user and/or would like to schedule a test connection, please fill out this form.
A member of the Virtual Experiences team will respond
to you to confirm a date and time for a test connection.
○ If you have immediate questions, please send an email to [email protected].

ON THE DAY OF THE EVENT
Connection and Class Expectation
○ Have your printed materials and/or art materials ready
for each student. You can download these materials and
see what you need here.
○ Please plan to connect 15 minutes before the scheduled start time of your first program for audio and video checks with your educator.
○ Classes are between 45 - 60 minutes long. Please alert us at [email protected] about any time limitations (Will your students need to arrive late and/or depart early? If so, when?).
○ Please have a classroom teacher in the room at all times to call on raised hands and moderate student interactions with the educator.

Please note: Our technology department is only responsible for DMNS equipment, please make your school's IT department aware if you encounter audio or video issues. Program start delay due to technology may result in cancellation or rescheduling. 

AFTER YOUR PROGRAM
○ We encourage you to provide feedback about the program on our evaluation form. For your convenience, you will receive an email with an electronic evaluation following the program.
○ If you choose, please mail thank-you letters to the Museum at:

Denver Museum of Nature & Science
Virtual Experiences
2001 Colorado Blvd
Box #2
Denver, CO 80205

We appreciate receiving thank-you letters, especially to share
with the funders who provide such generous scholarships!